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Faster, Reliable Support with 24/7 Answering Service

⦾ Reduce missed calls and easily scale call coverage with our phone answering service which handles inquiries, booking and support.

⦾ Start for as little as $99
⦾ Tailored specifically for small businesses

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Better, Faster, Expert Customer Support

Start your customer support automation with a combination of a 24/7 Digital receptionist and human agents for phone, chat and SMS support. Let our innovative tech and expert team handle your inquiries, booking and support, so you can focus on growth and strategies on how to deliver exceptional experiences.

Your 24/7 Customer Support Team

When running a small business, the goal is to consistently deliver exceptional customer service while maintaining efficient daily operations. Our live answering service makes sure that every call, message inquiry is promptly and professionally handled, so you never miss a lead.

Our customer service portal keeps you in control, allowing you to monitor performance, manage bookings and more, all in one place. Designed for small businesses, our solutions help you ensure customer satisfaction while keeping costs low.

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Why Choose Our Answering Service Platform?

Never Miss a Call or Message

Support your customers 24/7 with our multilingual call answering service. Our agents ensure that every inquiry across calls, SMS or chat, is answered promptly, keeping your business operations running smoothly.

Tailored to Your Business Needs

Our service is fully customizable to fit your unique workflows. From appointment booking and service preferences to handling cancellations, we ensure your customers receive a seamless, personalized experience that reflects your brand.

Boost Customer Loyalty and Satisfaction

Deliver exceptional customer service that keeps clients coming back. With professional agents and technology offering quick and friendly support, your customers will enjoy a hassle-free experience, driving repeat business and positive reviews.

Focus on Growing Your Business

Let us handle customer interactions while you concentrate on your expertise and growth. Our efficient, answering service saves you time and helps streamline your operations, so you can focus on what matters most.

Start your free trial now. No credit card required.

What We Offer

24/7 Customer Support

Keep your lines open with our seamless 24/7 voicemail service. Our after hours answering service ensures that every customer call, message and inquiry is answered promptly so you never miss an opportunity.

Fast and Easy Setup

Get started in minutes with our simple six-step online setup process. Your new customer service line will be up and running in no time, ready to support your business.

Pay-as-You-Go Pricing

Enjoy professional support starting at just $99/month. With no long-term commitments, you only pay for what you need—allowing you to focus on growing your business. Explore our pricing for more details.

Easy Setup

Choose Your Number

Pick a phone number for forwarding inbound calls or use it as your primary contact number. This takes just 1 minute.

Customize Call Settings

Set up your preferences, including a welcome message, on-hold music, business hours, and other options. Complete this step in 5 minutes.

Set Up Integrations

Provide your email or mobile number for notifications, or seamlessly connect your CRM system. This step takes 4 minutes.

Add an Agent Script

Define up to 3 inquiry scenarios and provide brief instructions for how our live or AI agents should handle them. This setup is quick, requiring only 10 minutes.

Test Your New Line

Call your new number to confirm that all settings are working perfectly and experience the service firsthand.

Select Your Plan and Go Live

Start enjoying the benefits of your new service immediately! Our professional team will handle your calls exactly as you’ve outlined.

Book a consultation

Key Features

24/7 Availability

Ensure your customers receive uninterrupted support 24/7, 365 days a year. With our phone answering service, there are no missed calls or lost opportunities—no matter the time of day, holiday, or after-hours.

Analytics

Leverage advanced data-driven insights through our analytics tools. Make informed decisions, optimize customer experiences, and drive growth with real-time performance data that helps boost your business success.

Customizable IVR

Personalize your phone system with custom welcome greetings, on-hold music, business hours, and more. You can also store voice recordings and direct agents to handle missed or after-hours calls with tailored instructions.

Minute-Based Pricing

Save on customer support costs with our flexible, minute-based pricing. Pay only for the time agents spend handling calls, ensuring you receive quality live support while minimizing expenses.

Custom Phone Number

Choose a local or toll-free phone number based on your preferred area code. Ideal for call forwarding or business promotion, available in the US, Canada, and the UK.

Voicemail

Let customers leave voicemail after hours with a custom message. Inform your clients that their message has been received and that you’ll get back to them the next business day.

Mobile-Compatible

Manage your phone answering service from anywhere, on any device. Our mobile-friendly dashboard lets you access all features directly from your smartphone, tablet, or PC, so you’re always in control.

Scalable Support

Our service scales with your business, ensuring you never miss a call during peak times. Upgrade to premium support at any time for additional capacity if your call volume increases permanently.

Live Monitoring

Monitor call center performance with real-time analytics, charts, and call statistics. Access your dashboard anytime to track performance and provide immediate feedback or callback instructions.

Call Recording

Access and securely store voice recordings between our agents and your clients. You can listen to them at any time and download them locally for your records.

CRM Integration

Integrate your CRM system (like Help Scout or HubSpot) for seamless workflow management. You can also set up email notifications for a smoother experience.

Secure

Rest assured knowing all data is processed according to the highest North American and EU security standards, including GDPR, CCPA, and PIPEDA compliance.

Pricing

Bronze

/ monthStart 30 Day Trial

minutes included
Shared agents
Standard supervision
English only
Phone only
Real time analytics

Silver

/ monthStart 30 Day Trial

minutes included
Shared agents
Standard supervision
English only
Phone only
Real time analytics

Gold

/ monthStart 30 Day Trial

minutes included
Shared agents
Standard supervision
English only
Phone only
Real time analytics

Platinum

/ monthStart 30 Day Trial

minutes included
Shared agents
Standard supervision
English only
Phone only
Real time analytics

Omnichannel contact center dashboard shown on multiple devices

Customizable Inbound Scripting

Easily create a decision tree with up to three standard inquiry scenarios tailored to your business needs. Our setup process is quick and simple, featuring built-in commands, templates, fallback options, and color-coding for clear guidance. Agents will follow the script or manage calls based on your specific guidelines and customer service standards. The script can be adjusted at any time to meet evolving business requirements. Rest assured, our skilled agents are fully capable of handling changes and adapting to new instructions as your business needs shift.

Select your plan

All-Around Growth Solution for Businesses

Our customer support team is composed of virtual receptionists and live agents that allow you to deliver exceptional service without the cost of building an in-house team with our appointment scheduling, medical answering, call forwarding services and more. Let our global talents of skilled inbound customer service agents handle your phone calls, text messages and chats to represent your brand.

The average age of our agents is 35 with over 7 years of customer support experience. They have supported leading companies like Apple, Microsoft and Amazon. Our agents specialize in 24/7 customer service, handling after-hours calls, supporting operations, enhancing inbound customer acquisition and qualifying leads, among others.

Select your plan

Virtual customer experience representative assisting clients remotely

Start outsourcing with ease

Why Work With Agents Republic?

Awards and certifications including Google, Clutch, BBB, PCI DSS, and GDPR compliance badges

Our flexible customer support plans start at only $99. Cancel anytime.
We are an award-winning company that follows the highest standards for data security and protection.
Let our highly trained agents support your businesses, with our solutions specialized to meet your unique needs.
Access to top-tier technology and call management software tailored for small businesses
Free access to real-time advanced analytics for optimizing call center operations
Offers a 24/7 virtual answering service that efficiently handles your phone calls so you can focus on core business operations.

Select your plan

Looking for premium or dedicated solutions? Contact us today!

Book a consultation