Case Study: Global Expansion of a European Gaming Company

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Description

VIP Customer Support and Technical Support for a mobile game developer expanding into US and APAC markets.
Our multilingual team enabled smooth market entry into US, Korea and Japan by providing professional US English, Korean and Japanese language support, leading to increased customer satisfaction and KPIs exceeding targets.

  • Client: Mobile game developer
  • Industry: Gaming
  • Services: VIP Customer Support and Technical Support
  • Channels: Chat

“Met all and outperformed client KPIs.”
— Client Representative

Korean, Japanese, English

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